Privacy Policy — innologix.messevageranikhet
Last updated: 05 Sep 2026
This Privacy Policy describes how the app "innologix.messevageranikhet" ("the App," "we," "us") collects, uses, and protects your information. It applies to the App and its companion site ranikhet.messeva.in.
1. Information We Collect
a. Usage Data
We collect information about how you interact with the App, including features used, session duration, and general usage patterns.
b. Camera Data
With your explicit permission, the App accesses your device's camera to:
- Update profile or premises-access photos
- Capture the condition/status of equipment or instruments when logging a complaint
- Capture screenshots to report an app issue or access help information
We do not use camera access for surveillance, background recording, or collecting footage without your action.
c. Cookies
The companion website/web app uses cookies to remember preferences and understand site traffic (see Section 5).
2. How We Use Your Information
- To provide access to website and app features
- To deliver services such as communication, messages, invoices, payments, and related information
- To personalize your experience on the website/app
- To improve the website and app
- To improve customer service
3. Camera Permission Details
- Camera access is requested only when a specific feature requires it (see Section 1b).
- You may revoke camera permission at any time via your device Settings.
- The App will not function for camera-dependent features if permission is revoked, but all other features remain available.
4. Sharing of Information
We do not sell, rent, trade, or otherwise share your personal information with third parties, except:
- With your explicit consent, or
- Where necessary to deliver a service you requested (e.g., a payment processor completing your transaction)
5. Cookies
Cookies are small files stored on your device by the site/app to recognize your browser and remember preferences. We use cookies to:
- Save your preferences for future visits
- Compile aggregate, non-identifying data on site traffic and interaction
We may use third-party service providers to help analyze this data. These providers are contractually restricted from using the data for anything other than assisting us.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain personal data only as long as necessary to provide the App's services as long as the services contract with MES Ranikhet is live.
8. Children's Privacy
The App is not directed at children under 18, and we do not knowingly collect personal data from children.
9. Your Consent
By using the App or website, you consent to this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date.
11. Contact Us
Questions about this policy can be directed to:
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